Terms and Conditions
1. GENERAL
1.1 Heyo, welcome to our terms and conditions! We are so happy you’ve made it here. This may not be the most exciting document you’ll ever read, but it is important to establish what you can expect from us and what we expect from you. And just to be clear, when we say “us”, “we” or ” dead”, we mean Exde Internet Private Limited.
1.2 These terms and conditions apply when you place an order with us via the website www.storedead.com.
1.3 By placing your order you agree to be bound by these terms and conditions, or the “Terms” as we will call them from now on. Therefore, please make sure you have read and understood them before ordering.
1.4. Only persons who can enter into legally binding contract under the Indian Contract Act, 1872 can use and/or transact on the Online Store. Also, meaning that you must be at least 18 years old or above. If you are under 18 years, you may use and/or transact on the Online Store only with the involvement of a parent or a guardian. You must also have a valid email address and a delivery address in India.
1.5 You may not place an order for corporate, commercial or self-employed activities. We do not issue commercial Goods and Services Tax (GST) invoices for corporate use.
1.6 dead wants to provide the best possible online experience. To make this possible we need to ensure that our services runs like a clockwork. You understand and agree not to (i) post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products or services; (ii) act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user from using or enjoying the hm.com site, or which impacts the security of the site, or (iii) employ any device or attempt to use any engine, software, tool, agent, script or other device or mechanism (including without limitation spiders, bots, crawlers, avatars or intelligent agents) to navigate or search the site, or to copy content from the site. We reserve the right to immediately bar access to the site and close the account of a user who violates any of the provisions of these terms and conditions or whose acts, as per dead’s understanding, are detrimental to the interests of dead in any manner.
1.7 dead sells its products directly through Online Store and online marketplace (collectively referred to as “Authorized Online Stores”) and not through any other third party(s) or agent(s). You may please contact our Customer Service if you wish to know further details on the Authorized Online Stores. dead does not control, endorse or accept responsibility for any products proposed to be sold or offered to be sold or purchased on the website or any linked sites other than the Authorized Online Stores. dead makes no representations or warranties whatsoever about and shall not be liable for any transaction through such third partie(s) or agent(s) including representations relating to merchantability, fitness of a product or service for a particular purpose, warranty as to specific products and non-infringement of third party intellectual property rights. Any transactions that you may have with such third partie(s) or agent(s) are at your own risk. dead also does not accept any responsibility for the usage of the products, fraudulent or illegal activities, non- payment, delivery of the products purchased by you from such third partie(s) or agent(s) .
dead specifically disclaims any liability with regard to any infringing, illegal, fake, spurious, duplicate, counterfeit or defective, refurbished products purchased by you from such third party.
1.8 We have the right to amend these Terms, but the Terms that you approve at the time of your purchase will always apply for that particular purchase. Any changes made will be included in the latest published version of the Terms in the Online Store. Changes to the Terms will be effective from the time you accept the Terms, i.e. in connection with you making a new purchase. This means that we might and probably will change our Terms every now and again, so keep on visiting this page to stay up to date.
2. PRICES AND DELIVERY CHARGES
2.1 The prices displayed in the Online Store include the applicable statutory tax /Goods and Services Tax (GST), but do not include delivery charge. In the checkout view, the total cost for your purchase including delivery charge will be displayed.
2.2 Please note that prices in the Online Store can differ from prices of other marketplaces.
2.3 The cost for delivery is shown in the checkout view. You can also find more information Shipping Policy. Our standard delivery fee is Rs. 0. If we are unable to deliver your order in full and must make more than one delivery, you will only be charged for the single delivery.
2.4 We may from time to time offer promotions, discount codes, gifts and other offers. Such offers are valid only for the period specified in connection with such offers and on the terms directly associated with them. Offers cannot be combined with other discounts unless expressly stated otherwise in the Online Store. You need to fill in the discount code for the offer before completing the purchase in order to use the offer.
3. ORDERING
3.1 Do you want to place an order? Great! This is how you do it. You collect the items you wish to order in your shopping bag using the “Add to bag” button. In the shopping bag view, you can review your order and remove any item you have changed your mind about before proceeding to the checkout. When you place your order by clicking the “Complete purchase” button, you are making a binding offer to purchase the items in the shopping bag. Depending on your selected payment method, further steps may be required to finalise your payment.
3.2 On receipt of your order, we will send you an automatic email confirmation that your order has been placed. Please note that a placed order is an offer and does not constitute a binding contract until the order has been approved by us. If we approve your order, we will send you a shipping confirmation email that includes all relevant information about your order and its delivery. The shipping confirmation email is our approval of your order and the conclusion of our contract. Yay!
3.3 For various reasons, we may not be able to approve your order. We reserve the right to not approve your order for any 3.3.a. operational, 3.3.b. legal, or 3.3.c. commercial reason. For example, this could be the case if the item you ordered is defect and we have no more items in stock, or in case we suspect that items are being ordered for commercial reselling purposes. If we are unable to approve your order, we will let you know at the earliest opportunity after the automatic email confirmation has been sent, but naturally before we approve your order and send you the shipping confirmation.
3.4 If we have already received payment for an order that is not approved by us, we will attempt to refund the applicable amount using the same method you used to make the payment. If alternative arrangements are necessary for any reason, we will contact you to settle the refund.
4. PAYMENT METHODS
You can pay for your goods in various ways as set out below. Depending on the payment method you choose, additional costs and terms may apply.
4.1 Payment before or at delivery
Credit card or debit card
You can enter your payment details at the time you place your order using a valid credit or debit card (VISA, Mastercard,Rupay or such other option(s) as offered at our Online Store). The applicable amount will immediately be debited from your card. DEAD reserves the right to check the validity of the credit or debit card, its credit status in relation to the order value and whether the address data of the purchaser is correct. We may refuse orders depending on the result of these checks.
EMI : You may choose EMI as a payment method provided by various banks. Additional interest charges are applicable depending on the tenure and amount involved.
UPI : You may choose to pay your order with UPI. The order value will be debited from the associated bank account when you have placed your order at the checkout page.
NET BANKING : You may choose to pay for your order via net banking. The order value will be debited from the associated bank account when you have placed your order at the checkout page.
4.2 Other
You will receive your receipt/tax invoice in the order delivered e-mail as well as in the order package delivered to you.
4.3 You are requested to see our Privacy Policy to see how your personal information will be used and stored
5. DELIVERY
5.1 So, when will my order arrive, you wonder? In the checkout view, before placing your order, you will be informed of the estimated delivery time following our approval of your order. You can also find more information at Shipping Policy. If we approve your order, you will receive a shipping confirmation email containing all relevant information about your order.
5.2 Even though we do our very best to deliver within the communicated time frame, delivery may sometimes take longer due to unexpected events. If your order does not arrive by the estimated time of delivery, please contact Customer Service and they will try their best to help you.
5.3 Sometimes life gets in the way, and you forget to respond to the carrier. That’s fine, we’ve all been there. However, if your order cannot be delivered after 3 attempts, the order shall be returned back to origin. No cost of return will be charged to you. Subsequently, your order amount will be automatically refunded to you in the original form of payment.
5.4 dead reserves the right of not delivering the order to you in case of force majeure events, political unrest or other unforeseen circumstances.
In case a delivery is temporarily not possible for your location or pin code on account of factors mentioned hereinabove, then your order will not be placed on our Online Store, and you will be notified of the same.
Whereas in cases where your order is successfully placed on the Online Store and subsequently your location or pin code becomes temporarily unserviceable, and incase the order has already been picked up by the delivery partner, then the delivery partner will attempt delivery with extended timelines if the specific dates for delivery are clearly available. However, if there are no specific timelines available, then the parcel will be returned to the origin and the refund process will be initiated.
In case your order is placed and if your location or pin code is not serviceable before the order has been packed, then dead will cancel your order and notify you through email and a refund shall be initiated to you upon such cancellation.
6. DEFECTS
6.1 If there are defects in the goods you have purchased, dead abides by all statutory regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us by initiating the return process under the Returns section on www.storedead.com.
6.2 If an item you have received is defective and you notice the defect within 24 Hours after your receipt of the item, you may choose to follow the instructions in section 6 (Returns). Please select the option “Defective/Broken Item” while placing a return request on the Online Store.
7. OUR LIABILITY
7.1 All reasonable efforts are made to ensure that information in our Online Store is accurate, complete, and current at the time of uploading on the Online Store. Despite our best efforts, information may occasionally be inaccurate, incomplete or out of date. Hence, we do not guarantee the accuracy of the Information and to the extent permitted by applicable law, dead disclaims all representations and warranties, express or implied, that content or information displayed in or on the Online Store is accurate, complete, up-to-date and/or does not infringe the rights of any third-party.
7.2 We do our best to accurately display and describe the attributes of our products in the Online Store regarding measurements, composition and colours.
7.3 What happens when things go really wrong? In case an event beyond our control occurs, and which we are not able to reasonably overcome or anticipate, we will no longer have an obligation to fulfil our contract with you. Such an event might include government action or omission, new legislation, labour law conflict, war or danger of war, major disturbance of public order, sabotage, extreme weather conditions, fire, explosion, pandemic, epidemic, virus, and natural disasters. If any of these events occur, we are not obliged to compensate you for any damages. However, in such cases you may contact our Customer Service by visiting Contact Us.
7.4 dead accepts no liability for any losses or damages which are not reasonably foreseeable arising out of or in connection with these Terms or your use of the Online Store.
You agree to indemnify and hold harmless dead and (as applicable) dead’s parent, subsidiaries, affiliates, third-parties and their respective shareholders, officers, directors, agents, and employees, from any losses, liabilities, damages, costs and expenses, claims or demand, or actions including reasonable attorneys’ fees asserted against or incurred by dead, made by any third party arising out of your breach or non-performance of the Terms, or your violation of any law, rules or regulations or the rights of a third party.
Nothing in these terms shall exclude or limit dead’s liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability.
dead accepts liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraudulent misrepresentation by us or our employees or agents. If we breach these Terms, we shall only be liable for losses which are a reasonably foreseeable consequence of such breach.
dead is not responsible for indirect losses which are a side effect of the main loss or damage, for example loss of profits or loss of opportunity; or for failure to deliver the goods or to meet any of our other obligations under these Terms where such failure is due to an event that is beyond our reasonable control, which includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident and terrorist activity.
Our maximum liability to you for any loss or damage arising in connection with your order on the Online Store shall be limited to the total price of your order.
Thanks man, you’ve had too much time to read all this. Love you
