Grievance Redressal Mechanism

If your query / complaint not resolved needs to be escalated: As per the applicable laws, dead has appointed a “Grievance Officer” to address your grievances.

Here are the details for Grievance officer:

Mr Kate Munich

Designation: Senior Customer Relationship Manager

Exde Internet Private Limited,
317C, Shyam Nagar, Kachchi Sadak,
Phulwariya Lane, Daraganj,
Allahabad, Uttar Pradesh, 211006 India

Contact Email: kate@storedead.com

A Grievance will be considered as closed and disposed-off and in any of the following instances, namely:

When the consumer is communicated by Consumer Care / Grievance Officer / any other person associated with the website and offers solutions to its grievance.